When can I play The Escape Hunt Experience? Our first store in Jakarta is open now and we are opening other branches in other locations all the time. Located on Jl. Kemang Raya 15, we are open for business every day of the year with 8 games a day from 9.30am to 9.30pm (our last game starts at 8pm). You can play whenever we have free slots either by booking online on this website or by calling us on 021 7179 4600 or 021 9785 7828 (+62 21 7179 4600 or +62 21 9785 7828 from overseas).
What hours are you open? We are open from 9:30am to 9:30pm, 7 days a week (inclusive of public holidays). Our first adventure starts each day at 9.30am and the last at 8pm. We close after de-briefing and serving tea to the last adventurers around 9.30pm…
What if I arrive late? This is a LIVE adventure concept, so unfortunately if you arrive late, you may NOT be able to play and no refunds will be provided. It is really important to try to arrive on time for the benefit of your fellow adventurers and because we have games scheduled after your game, the game will have to start without you or your game time will be reduced. The best way to avoid missing your slot is to always arrive early, especially with the absence of reliable public transportation in Jakarta and the unpredictable road condition.
Do I need to book in advance? Yes, we operate a sophisticated booking and calendar system here on our website and via Facebook. Bookings always fill up quickly, so be sure to check regularly as we open new booking periods daily. Therefore, we highly recommend booking online to get the slot you want.
How do I book? Booking is really simple. Go to out bookings page and follow these simple steps:
Important notes: to book multiple rooms select them one by one then pay together at the checkout. To book more than 4 months ahead, please contact us. If you have any problems, please contact us.
Can I just turn up and play with friends? There is often the option of a limited number of game slots each day for last minute bookings and walk-ins. You will need to arrive as early as possible on the day and reserve you slot for later that day, as these will be on a first-come, first-served basis. Alternatively, you might be lucky if you just turn up, but it is unlikely during busy periods. However, we STRONGLY recommend advance booking!