Escape Hunt

WHEN CAN I PLAY THE ESCAPE HUNT EXPERIENCE?

Escape Hunt FAQs

February 5, 2015 by with 0 and 0

When can I play The Escape Hunt Experience? Our first store in Jakarta is open now and we are opening other branches in other locations all the time. Located on Jl. Kemang Raya 15, we are open for business every day of the year except on Wednesday (unless for Corporate Team Building/ parties with prior reservations) with 6 games a day from 9.30am to 9.30pm (our last game starts at 8pm). You can play whenever we have free slots either by booking online on this website or by calling us on 021 7179 4600 (+62 21 7179 4600 from overseas).

 

What hours are you open? We are open from 9:30am to 9:30pm, everyday except on Wednesday (inclusive of public holidays). If you’d like to come on Wednesday for Corporate Team Building or parties, please email us at [email protected] for making a reservation. Our first adventure starts each day at 9.30am and the last at 8pm. We close after de-briefing and serving tea to the last adventurers around 9.30pm…

 

What if I arrive late? This is a LIVE adventure concept, so unfortunately if you arrive late, you may NOT be able to play and no refunds will be provided. It is really important to try to arrive on time for the benefit of your fellow adventurers and because we have games scheduled after your game, the game will have to start without you or your game time will be reduced. The best way to avoid missing your slot is to always arrive early, especially with the absence of reliable public transportation in Jakarta and the unpredictable road condition.

 

Do I need to book in advance? Yes, we operate a sophisticated booking and calendar system here on our website and via Facebook. Bookings always fill up quickly, so be sure to check regularly as we open new booking periods daily. Therefore, we highly recommend booking online to get the slot you want.

 

How do I book? Booking is really simple. Go to out bookings page and follow these simple steps:

 

  1. Choose your group size. We allow from 2–5 players. Less than 2 means you want to play alone. It’s hard, but you can if you really want (but you will need to pay for 2 players). More than 5 players is possible too – just book 2 or more rooms and spread your team across those rooms. You will start at the same time and play against each other.
  2. Choose your room theme. There is a description on the booking site and more information in our FAQs here on another page, but all games are great to play.
  3. Choose your preferred date and time. By clicking on all the games you get more choice of date and time. The chances are you will find a free slot in one of the rooms, so check them all one by one!
  4. Choose the game and pay. You should have no problems paying either by credit card or PayPal using our online system and the payment system from PayPal, but if you have any problems please let us know by email, live chat or phone and we will be more than happy to assist you. Please note that PayPal has its own rules for taking payments, which we cannot control.

Important notes: to book multiple rooms select them one by one then pay together at the checkout. To book more than 4 months ahead, please contact us. If you have any problems, please contact us.

 

Can I just turn up and play with friends? There is often the option of a limited number of game slots each day for last minute bookings and walk-ins. You will need to arrive as early as possible on the day and reserve you slot for later that day, as these will be on a first-come, first-served basis. Alternatively, you might be lucky if you just turn up, but it is unlikely during busy periods. However, we STRONGLY recommend advance booking!

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